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Survey for evaluating the efficiency of administrative staff

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    HIGHER EDUCATION INSTITUTION UNIVERSITY
    "PRIVREDNA AKADEMIJA"
    BRČKO DISTRICT BiH

    SURVEY ON ADMINISTRATIVE STAFF EFFICIENCY

    Faculty:

    Study program:

    Study program:

    Dear students

    Please use the following questions to evaluate the efficiency of the administrative staff on the quality of the teaching process, and in this way provide feedback important for improving the quality of the teaching process. Please fill out the provided evaluation form objectively using grades from 1 to 5.

    1. The administrative staff member clearly instructed me on the obligations and criteria of studying at UPAB;

    (rating from 1 to 5)


    1


    2


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    5

    2. The administrative staff member answered my questions regularly and on time;

    (grade from 1 to 5 )


    1


    2


    3


    4


    5

    3. The administrative staff member is available and helpful for consultations;

    (grade from 1 to 5 )


    1


    2


    3


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    5

    4. The administrative staff member answers phone calls regularly;

    (grade from 1 to 5 )


    1


    2


    3


    4


    5

    5. The administrative staff member is at their workplace during the scheduled hours;

    (grade from 1 to 5 )


    1


    2


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    5

    6. The administrative staff member treats students correctly and with respect;

    (grade from 1 to 5 )


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    5

    7. General assessment of the administrative staff's work.

    (rating from 1 to 5)


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    2



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    5


    8. To what extent are you satisfied with the content and quality of the elective program?

    (rating from 1 to 5)


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    2



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    5


    9. Proposals and suggestions for improving the quality of work: